Founded 1976, MCM (Mode Creation Munich) has crafted luxury leather goods, apparel and footwear for the world's most seasoned travellers. Through innovation and timeless design, MCM combines iconic German-engineered functionality with traditional craftsmanship, offering a heritage of excellence.
MCM established itself as a global luxury brand through European artesanship with a refined mastery of skills, handcrafting elegant products with flawless quality materials. A long-time favourite of royalty and celebrities, MCM boasts architect-designed boutiques in chic cities such as Berlin, Duesseldorf, London, New York, Athens, Beijing, Shanghai and Seoul, and is sold by prestigious retailers all over the world.
- Remember, when contacting our stores, please remember to always provide the following:
We pride ourselves in establishing and maintaining MCM's heritage in the art of craftsmanship design. Since 1976, we have mastered this art into a science, providing the foremost handcrafted luxury goods from Germany. Given the sincerity, dedication and effort it takes to create each product, we believe it is of the utmost importance that we maintain the integrity of our decades-old heritage of craftsmanship design in order to uphold our reputation of quality, authenticity and inimitability.
As such, each of our products feature a unique Brassplate
- we make sure that each piece is carefully engraved with their own unique codes
- each code is individual and unique, where no two are (or ever will be) alike. Lastly, we make sure that all of our products include a special Warranty Card, which itemises the item's special product code
- when investigating the authenticity and validity of an MCM product, make sure that the item has a Warranty Card, and to name the location of purchase. The provision of these two essential elements will insure
1) The validity of the product, and
2) The validity of the point of sale. All inquiries must be reviewed on a per-case basis
- please see the answer above for more information.
Please view our Store Locator to ascertain your closest point of sale: http://www.mcmworldwide.com/en/storeLocator.asp.
International e-retail is also available within the following partner sites:
Please contact the flagship closest to you to coordinate the repairs. Products within one year of purchase are eligible for Warranty repair
- products older than one year of purchase are still eligible to receive afterservice, however at the cost of the consumer
- Global Flagship Boutique list:
Products attempted to be returned that are not within their original conditions from their time of purchase, are unfortunately not eligible for exchange or refund. Likewise, products that are attempted to be exchanged or refunded after 14 days or purchase, (even with the receipt) will be refused